Return Policy

Brim Masters Return and Exchange Policy

At Brim Masters, we are committed to providing high-quality products and ensuring customer satisfaction. Please review our return and exchange policy below:

Returns

We gladly accept returns under the following conditions:

• Items must be returned within 30 days of the delivery date.
• Items must be unused, unworn, and in their original condition with all tags and packaging intact.
• Proof of purchase is required for all returns.

Please Note: The customer is responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Exchanges

We offer exchanges for defective or damaged items only. To request an exchange:

• Contact us within 7 days of receiving your item.
• Provide details of the defect or damage, including photos, if possible.
• We will send you instructions on how to proceed with the exchange.

Non-Returnable Items

Certain items are non-returnable:

• Personalized or custom-made products.
• Items marked as "final sale."
• Digital downloads or gift cards.

Cancellations

Please note that we do not accept cancellations once an order has been placed. Kindly ensure all order details are correct before completing your purchase.

If you have any questions or need further assistance, please contact our customer service team at [your email/contact number].

Thank you for choosing Brim Masters!